CUSTOMER CARE
At Melise Collection, we care about our customers and strive to provide the best support possible. If you have any questions or concerns, please don't hesitate to reach out to us. Our friendly support team is always ready to help!
We would love to hear from you! Whether you have a question about our products or just want to say hi, there are several ways to get in touch with us. You can call us at 07802703422 send us an email at info@melise.design , or fill out the contact form below. We'll get back to you as soon as possible!
RETURNS & EXCHANGES
We want you to be completely satisfied with your purchase from Melise Collection. If for any reason you are not happy with your order
you can contact directly
FAQ
Do you offer international shipping?
No, we are just a brand in the uk.
How do I return an item?
To initiate a return or exchange, please contact our support team. We'll provide you with a return shipping label and instructions on how to proceed.
What is your return policy?
We accept returns and exchanges within 30 days of purchase. All items must be in their original condition with tags attached. Please note that final sale items cannot be returned or exchanged.
How do I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier's website.
How can I contact your couriers?
If you have any questions or concerns about your delivery, please contact our support team in the chat box and we'll be happy to assist you.
What are your delivery options?
We offer standard shipping and expedited shipping options. Shipping rates and delivery times may vary depending on your location.